Business Hub by Viva: A Digital Tool for Transactional and Promotional Business Communications
Information and advertising campaigns for services and products, as well as communication with customers, need to be targeted and fast. This is an important prerequisite for business success.
For this purpose, Viva has developed “Business Hub”, an automated self-service platform that enables companies to send SMS messages to their customers through a convenient web interface independently and without visiting Viva.
The goal of “Business Hub” is to create a cost-effective online communication tool for legal entities and individual entrepreneurs that supports the rapid dissemination of information about services, business activity and sales growth. Moreover, “Business Hub” allows companies to send messages not only to Viva subscribers, but also to subscribers of all mobile operators in Armenia.
Through “Business Hub”, it is possible to send not only advertising messages related to sales and marketing campaigns, but also transactional messages – non-promotional information about services used by customers or transactions they have made (for example, a service activation code). Each company may send SMS messages exclusively to its customer base. “Business Hub” is the only service of its kind offered in the mobile communications sector.
“In today’s digital world, fast and targeted communication with customers is a key prerequisite for effective business operations and sales growth. It is important for us that every organization, regardless of its activity and size, has accessible and effective tools to promote its development and competitiveness. We are confident that “Business Hub” will help companies communicate with their customers more effectively and contribute to their sustainable growth,” said Armen Avetisian, General Director of Viva.
The service is available to legal entities registered in the Republic of Armenia, individual entrepreneurs, as well as representative offices of foreign organizations.
The price of advertising and transactional SMS to the Viva network is AMD 10.5, to other mobile networks in the Republic of Armenia – AMD 11 (including VAT).
What are the advantages of Viva’s “Business Hub” service?
- online service activation and electronic document signing without visiting Viva
- a user-friendly web interface for sending messages and receiving detailed reports
- scheduling of message delivery
- collection of contact data and creation of target groups
- API integration capabilities
- 24/7 customer support
Most importantly, Viva ensures a high level of customer data protection and guarantees the confidential use of customer information.