“Remote hands”: Viva offers a reliable and flexible server support service
Creating servers and their maintenance require significant financial investment and highly skilled professionals. Not everyone has the capability to create servers even though it is in high demand. Viva offers a solution through new technologies. The company provides affordable options for server colocation service and maintenance works. Viva is expanding its colocation services by adding “remote hands” to the existing options.
Remote control is managed by highly skilled professionals using KVM over IP. It provides complete control over your collocated equipment, allowing you to manage your servers as if you were physically present, anytime and from anywhere in the world. It ensures secure connectivity, encrypted connections to your devices, quick diagnosis and resolution of issues. Under the service level agreement, Viva’s technical support team will serve you as your “remote hands”.
“Viva continues to deliver high-quality services through modern solutions. Our customers can now save their time, resources, and money. Our server support service comes to prove it. The service is reliable, flexible, and secure. Our technical support team is available to assist you with any issues that may arise,” noted Viva’s General Director Armen Avetisian.
Viva’s server support infrastructure is designed to ensure maximum availability, with multiple redundancies in power, cooling, and network connectivity.
Descriptions and details on server support services are available following the link:
https://www.viva.am/en/business-solutions/cloud-and-it-solutions/cloud-services/additional-services